Gleecaffe (“we,” “us,” or “our”) supplies coffee beans to both business (B2B) and individual (B2C) customers nationwide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Business Details (for B2B customers): Company name, GST/tax ID, and business contact information.
- Order Information: Products purchased, order history, and delivery preferences.
- Payment Information: Processed securely through our certified payment gateway partners. Gleecaffe does not store your full card or bank details on its own servers.
- Technical Data: IP address, browser type, and cookies used to improve site performance.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders (retail and bulk/wholesale)
- Communicate order updates, invoices, and support requests
- Improve our website, products, and customer experience
- Send promotional offers (only if you opt in, with an option to unsubscribe anytime)
- Comply with legal and tax obligations
3. Payment Security
All payments made on our website are processed through PCI-DSS compliant, encrypted payment gateways. Card details, UPI IDs, and banking information are never stored on Gleecaffe’s servers. All transactions are protected using industry-standard SSL/TLS encryption.
4. Sharing of Information
We do not sell or rent your personal information. We may share limited data with:
- Trusted logistics and delivery partners (to ship your order)
- Payment processors (to complete transactions securely)
- Legal authorities, if required by law
5. Data Retention
We retain your information only as long as necessary to fulfill orders, meet legal/tax requirements, or as needed for legitimate business purposes.
6. Your Rights
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your account/data
- Opt out of marketing communications at any time
To exercise these rights, contact us at mohsinrafiq918@gmail.com.
7. Cookies
Our website uses cookies to enhance browsing experience and analyze site traffic. You can disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy, reach out to:
Gleecaffe: Email: mohsinrafiq918@gmail.com Phone: 03159646848 Address: F/9, The Mall, Peshawar Cantt
